24/7 Managed Solutions: Voice Services
With the rapid acceptance and proliferation of IP-based telephone systems, technology managers are suddenly faced with new challenges and responsibilities that formerly resided in other areas of the business, or had been supported completely by a 3rd party.
Supporting IP telephony presents many new service, support and training challenges not the least of which is designing and implementing a remote management practice coupled with on-site maintenance support. Combine that with a personnel requirement for skill sets that do not currently exist within the organization and you have the framework for a genuine support nightmare. To help customers with this challenge, Logista provides a turnkey 24x7 managed service program for supporting traditional and IP based telephone systems to take full advantage of their remote service capabilities as well as provide on-site support when required, coast to coast. Our overriding goal is to provide our clients with a structured, affordable, 24x7 service level agreement at a cost lower than they can provide for themselves using internal resources and building out the required support infrastructure.
Another strong point regarding our Voice Services program is it can be combined with other Logista 24x7 Managed Services for complete support of your voice and data technology.